Virtual Branch

Connect with our insurance experts online — no need to visit a branch. Select your section and we'll be with you shortly.

1 Choose Section
›
2 Submit Request
›
3 Get Your Token
›
4 Live Chat

Choose Your Section

Which team can we connect you with today?

Motor

Motor vehicle insurance enquiries

Request Meeting
Motor Claims

Motor vehicle claims processing

Request Meeting
Fire

Fire & property insurance enquiries

Request Meeting
Health Insurance

Health insurance enquiries and claims

Request Meeting
Marine

Marine cargo & hull insurance

Request Meeting
General Claims

General Claims(Health, Marine & General Insurance Claims)

Request Meeting
Accounts

Account Department

Request Meeting
Compliance & AML

Compliance & AML

Request Meeting
General Insurance & RI

General Insurance & Re-Insurance

Request Meeting

How It Works

1
Choose a Section

Pick the team that matches your needs — Motor, Fire, Health, and more.

2
Submit Your Request

Fill in a brief form. No login required — just your name and reason.

3
Receive a Token

You'll get a unique token (e.g. VB-20260301-001). Save or screenshot it.

4
Start Live Chat

Our team is notified instantly. The first agent to join starts your session.

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